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Items Damaged or Poor Quality
If an item is damaged or is shipped with a poor-quality print, you must send us a photograph of the poor-quality print or damaged area. We will replace any items damaged or poor-quality at no additional cost.
Wrong Product Shipped
If we ship the wrong product to you, send us a photo showing how the product differs from what was ordered and we will replace any such items at no additional cost.
Design Issues
If you have any other complaint regarding the design printed on a product, please send us a photo. Credits, refunds, or reprints will be issued at the sole discretion of the manufacturer if the printed design differs substantially from the artwork that was submitted. We will investigate every case and will work to provide a resolution that satisfies our customers.
Please note :
1. All claims must be submitted no later than 4 weeks after the estimated delivery date.
2. We do not refund orders for buyer’s remorse.